5 Ways to Use Generative AI for Internal Documentation

Documentation is the vegetable of the corporate world. Everyone knows it's good for them, but no one wants to eat it (or write it).

Generative AI is the seasoning that makes it palatable. Here are 5 ways to use LLMs to automate your docs:

1. Code-to-Doc

Paste a complex function into an LLM and ask it to write a README. It's surprisingly accurate and saves hours of developer time.

2. Meeting-to-SOP

Record a Loom video of a process, get the transcript, and ask AI to convert it into a Standard Operating Procedure (SOP) with steps and bullets.

3. Slack-to-FAQ

Feed a support channel's history into an AI and ask it to generate a "Frequently Asked Questions" page based on real user issues.

4. Update Automation

When a process changes, tell the AI what's different and ask it to rewrite the relevant section of the documentation, keeping the tone consistent.

5. The "Explain Like I'm 5" Layer

Take technical documentation and ask AI to generate a simplified summary for non-technical stakeholders (sales, marketing, leadership).